To state simply, WORK+™ represents a significant improvement over the current case management system. The primary goal of WORK+™ is to convert an intensely paper-driven process to a streamlined electronic system.

Because WORK+™ serves as a front-end tool , workers using WORK+™ can perform the entire application intake process electronically. Not only does the automation of the process save time and increase a worker's productivity, it results in a more efficient case handling process. WORK+™ allows the worker to electronically capture the client's signature on all required forms and scan in all pertinent legal and personal documentation. These forms and documents can then be viewed electronically via WORK+™' browser based clients.

In addition to maintaining electronic case files, WORK+™ incorporates business rules that can greatly reduce the number of error transactions. WORK+™ performs automatic checks that prevent the caseworker from making an eligibility determination on a case unless all the necessary information has been recorded and the appropriate support documents have been confirmed.